‏‏‎ ‎/‏‏‎ ‎Słownik‏‏‎ ‎/‏‏‎ ‎Outsourcing Rejestracji Telefonicznej

Outsourcing rejestracji telefonicznej

Outsourcing rejestracji telefonicznej polega na przekazaniu obsługi telefonicznej placówki medycznej zewnętrznemu podmiotowi. Dzięki temu placówka nie musi zatrudniać dodatkowego personelu, a pacjenci mogą liczyć na sprawną obsługę niezależnie od godzin pracy przychodni.

Zewnętrzna firma zajmująca się outsourcingiem rejestracji może:

Odbierać połączenia i umawiać wizyty
Informować pacjentów o dostępnych terminach
Wysyłać przypomnienia o wizytach
Obsługiwać infolinię placówki

Proassist oferuje kompleksowy outsourcing rejestracji telefonicznej, pozwalając placówkom medycznym skupić się na leczeniu pacjentów, zamiast na organizacji pracy recepcji.

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Proassist to system medyczny dla gabinetów i placówek medycznych, które poszukują nowoczesnego oprogramowania. Dostęp do grafiku, możliwość wypełniania dokumentacji EDM, automatyczne wystawianie recept, a ponadto funkcje rozliczania lekarzy. Placówki doceniają Proassist za możliwość korzystania z rejestracji pacjentów przez internet oraz za usługę telefonicznej rejestratorki, która odbiera połączania i umawia pacjentów na wizyty.

Proassist sp. z o.o. we współpracy z Akademią Górniczo-Hutniczą w Krakowie realizuje projekt dofinansowany z funduszy Narodowego Centrum Badań i Rozwoju: Inteligentny asystent głosowy do obsługi dokumentacji medycznej według zaleceń lekarzy

Wartość projektu: 11 050 494,01 zł
Wartość dofinansowania: 9 202 929,84 zł

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Outsourcing rejestracji telefonicznej

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