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Odpowiednia osoba na odpowiednim miejscu, czyli jaki powinien być idealny manager placówki medycznej?

Zarządzanie placówką medyczną wymaga dużej odpowiedzialności. Dlatego znalezienie kompetentnej osoby na stanowisko kierownika przychodni nie należy do najłatwiejszych zadań. Kandydaci na dobrego managera placówki powinni posiadać odpowiednie cechy oraz umiejętności.

Praca kierownika placówki medycznej wymaga dużej elastyczności. Wynika to z faktu, że z jednej strony nadzoruje on pracę personelu medycznego, natomiast z drugiej – buduje i utrzymuje dobre relacje z pacjentami, korzystającymi z usług placówki.

Jakie zadania należą do kierownika placówki?

Dbanie o organizację pracy placówki medycznej. Manager placówki kontroluje pracę rejestracji medycznej oraz specjalistów, świadczących usługi w przychodni. Nadzoruje grafiki lekarzy tak, aby wszystkie wizyty były dokładnie zaplanowane oraz, aby wyeliminować ryzyko nakładania się terminów.

Zatrudnianie pracowników. Kierownik przychodni nawiązuje umowy ze specjalistami oraz zatrudnia osoby odpowiedzialne za rejestrację medyczną w placówce. Dodatkowo manager decyduje o ewentualnym rozwiązywaniu stosunku pracy z personelem medycznym oraz może prowadzić rozmowy oceniające personel.

Planowanie i kontrola wydatków placówki medycznej. Manager przychodni zajmuje się także wszystkimi sprawami związanymi z organizacją budżetu placówki. Dba o to, aby wszyscy specjaliści otrzymali swoje wynagrodzenia na czas, oraz planuje wydatki przychodni, takie jak np. zakup sprzętu, czy kampanie reklamowe.

Dbanie o wizerunek placówki medycznej. Dobra organizacja pracy przychodni to nie wszystko. Oprócz zarządzania personelem i planowaniem budżetu manager placówki medycznej powinien dbać dobre opinie dla przychodni oraz lekarzy, wykonujących w niej świadczenia. Przyjmuje reklamacje od pacjentów i wspólnie z zespołem omawia ewentualne zmiany w organizacji pracy.

Idealny kierownik placówki medycznej

Nie wiemy, czy taka osoba istnieje, jednak, biorąc pod uwagę wszystkie zadania, z którymi musi się zmierzyć, mamy pewne wyobrażenie tego, jakie cechy taki manager przychodni powinien posiadać.

Powinien być osobą dobrze zorganizowaną. Przed managerem placówki medycznej stoi wiele zadań. Dodatkowo jego obowiązki są bardzo różnorodne, dlatego osoba zarządzająca placówką medyczną powinna wykazywać się wielozadaniowością oraz samodyscypliną.

Dobra organizacja pracy to bardzo ważny aspekt w prowadzeniu placówki medycznej. Jednak równie ważny jest jej nieustanny rozwój. Dlatego ktoś, kto prowadzi przychodnię, powinien być ambitny i konsekwentnie dążyć do celu.

Dodatkowo jeśli mowa o rozwoju placówki, w grę wchodzi kreatywność. Kierownik obdarzony tą cechą z pewnością będzie wiedział co zrobić, aby przychodnia nieustannie pozyskiwała nowych pacjentów.

Manager placówki medycznej powinien być również osobą otwartą oraz komunikatywną. Z jednej strony zarządza personelem, z drugiej jest w stałym kontakcie z pacjentami, którzy zgłaszają do niego uwagi, dotyczące usług świadczonych przez lekarzy.

Podsumowanie

Kierownik pełni bardzo ważną funkcję w placówce medycznej. Dlatego bardzo ważne jest skrupulatne podejście do szukania osoby na takie stanowisko. Wielozadaniowość i ambicja to absolutna podstawa w kwestii cech, które powinien posiadać manager placówki. Pożądaną cechą u osób zarządzających przychodnią jest kreatywność, która będzie przydatna przy pozyskiwaniu nowych pacjentów Otwartość i komunikatywność ułatwią kontakt zarówno z personelem, jak i pacjentami.

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Ile tracisz nie odbierając telefonu?

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Ile tracisz nie odbierając telefonu?

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Odpowiednia osoba na odpowiednim miejscu, czyli jaki powinien być idealny manager placówki medycznej?

Jakie zadania należą do kierownika placówki?

Idealny kierownik placówki medycznej

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